Privacy Policy

Last Updated: November 2, 2025

Introduction

Welcome to Balance-Code. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, protect, and share your information when you use our mobile application.

By using the Balance-Code application, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the application.

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number upon registration
• Usage Data: Information about how you use the app and the features you interact with
• Device Information: Device type, operating system, unique device identifier
• Financial Data: Balance information and transactions you enter into the application
• Location Data: With your permission, we may collect location information to provide location-based services

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our application services
• To create and manage your account
• To process your transactions and requests
• To send important notifications and app updates
• To analyze app usage for performance improvement
• To provide customer support
• To comply with legal requirements
• To prevent fraud and enhance security

Data Protection and Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Use of secure and protected servers
• Regular security practice reviews
• Restricted access to personal data
• Secure authentication mechanisms
• Regular security audits and updates

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating the application
• To comply with laws or legal proceedings
• To protect our rights and the safety of users
• In connection with a merger, acquisition, or sale of assets
• With analytics providers to improve our services

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can request access to your personal data
• Right to Rectification: You can correct inaccurate information
• Right to Erasure: You can request deletion of your data
• Right to Object: You can object to processing of your data
• Right to Data Portability: You can request transfer of your data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain certain information.

Third-Party Services

Our application may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Children's Privacy

Our application is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our application, you consent to the transfer of your information to countries that may have different data protection laws than your country.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our application and store certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Continued use of the application after changes constitutes acceptance of the updated Privacy Policy.

Your California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.